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akmv2 · (This post was last modified: 05-11-2012 12:31 AM by akmv2.)

Hi Shark,

Many months ago I came here asking for help regarding MKVs not being able to play: http://shark007.net/forum/Thread-Still-h...ight=akmv2

Then you helped to solve the problem, and I was using version 3.2.4 and everything was very well.

Then earlier this week (or was it last week) I decided to update to 3.6.1, and MKV failed to play again! Trying to play a MKV file gives this:
[Image: Untitled-1-5.jpg]

Full uninstallation was performed prior to re-installing with 3.6.1. Then I tried 3.6.2, no good. Then I did a clean uninstallation and switched back to 3.2.4, and STILL no good.

I guess I tried to "fix" something that wasn't broken and instead broke this again. Would you have any idea what could've caused this?

Thanks!

Shark007 · 05-11-2012, 05:51 AM

use the [x] SUGGESTED settings checkbox at the bottom of the settings application.

akmv2 · 05-11-2012, 10:59 AM

(05-11-2012 05:51 AM)Shark007 Wrote: use the [x] SUGGESTED settings checkbox at the bottom of the settings application.

Hi Shark,

I've already done in both 32 and 64 settings..

Shark007 · 05-11-2012, 11:01 AM

my next suggestion . . .

on the Misc TAB, use the button to [Rebuild WMP Library]

akmv2 · 05-11-2012, 11:46 AM

(05-11-2012 11:01 AM)Shark007 Wrote: my next suggestion . . .

on the Misc TAB, use the button to [Rebuild WMP Library]

nope.. thumbnail doesn't even come up for the video.

Shark007 · 05-11-2012, 12:10 PM

(05-11-2012 11:46 AM)akmv2 Wrote: nope.. thumbnail doesn't even come up for the video.

on the Misc TAB, use the button, [Analyze a media file], on the failing file
copy/paste that information here

akmv2 · (This post was last modified: 05-11-2012 12:47 PM by akmv2.)

(05-11-2012 12:10 PM)Shark007 Wrote:
(05-11-2012 11:46 AM)akmv2 Wrote: nope.. thumbnail doesn't even come up for the video.

on the Misc TAB, use the button, [Analyze a media file], on the failing file
copy/paste that information here

0.0 this is all it came up with

General
Complete name : C:\VideoOutput\to reupload\KBS 2 HT.mkv
Format : RAR
Format/Info : From Rarlabs
File size : 786 MiB

EDIT: RAR....??

UPDATE:

OK.. that RAR thing looked weird so I went and found another MKV video to test, and it plays fine 0.0

Sorry about that, must be that particular file that's corrupted.

I think I'm going to stick with 3.2.4 though....

Thanks for your time!

Shark007 · 05-11-2012, 01:19 PM

(05-11-2012 12:40 PM)akmv2 Wrote: General
Complete name : C:\VideoOutput\to reupload\KBS 2 HT.mkv
Format : RAR
Format/Info : From Rarlabs
File size : 786 MiB

EDIT: RAR....??

RAR is a compression format similar to ZIP.
you may just need to 'extract' the video from the RAR archive.

akmv2 · 05-11-2012, 01:23 PM

(05-11-2012 01:19 PM)Shark007 Wrote:
(05-11-2012 12:40 PM)akmv2 Wrote: General
Complete name : C:\VideoOutput\to reupload\KBS 2 HT.mkv
Format : RAR
Format/Info : From Rarlabs
File size : 786 MiB

EDIT: RAR....??

RAR is a compression format similar to ZIP.
you may just need to 'extract' the video from the RAR archive.

It was already extracted and I think it's an extraction issue. I re-downloaded the RAR and it works fine now Smile