Everquest 2

[jmburton2001]

Hi Shark,

On a recent Win7 HP64 install I installed your codec pack and nothing else. I play a game called (you guessed it) Everquest 2. Recently they added a function that allows your character to interact via vebcam. Long story short, it simply overlays my character on my webcam.

Anyway, every time I try to enable that feature, the program crashes. After 9 days of troubleshooting with them they came to the following conclusion:

I'm seeing that your EverQuest II application is faulting (crashing) on the "VSFilter.dll" file. We are unfortunately not trained in the use of this file, however this *is* the driver your client is crashing on, I suggest some research on this crash and possible fixes for programs associated with it; while I would love to help, this error is a little too sophisticated for general troubleshooting.

My question is (I don't use subtitles)... Is there any way to prevent VSFilter from loading when I start this program? My research indicates the this file is related to VobSub.

I don't want to uninstall your codecs.

Shark007 Applications
32 bit v3.6.7
x64 Components v3.6.7

(All drivers are the latest manufacturer versions)
585 Watt PSU
MSI 970A-G46 motherboard.
AMD Phenom II x4 965 BE (Deneb) processor
8 GB PNY DDR3 PC3-12800
1 SATA Hitachi 500GB hard drive (358GB Free)
1 Radeon HD5770 video card
USB - MS Lifechat LX-3000 headset
USB - Logitech QuickCam Pro 9000
2 - Acer X223 monitors plugged into the Radeon HD5770 video card

The Windows 7 HP64 install is just over a month old and has ALL updates installed.

[Shark007]

on the Config TAB of Both Settings Applications,
set the Subtitle Control setting to 'No Subtitles'

Doing the above will disable VSFilter.dll from being active

[jmburton2001]

(08-18-2012 10:37 AM)Shark007 Wrote:  on the Config TAB of Both Settings Applications,
set the Subtitle Control setting to 'No Subtitles'

Doing the above will disable VSFilter.dll from being active

ROFL... You figured out in less than an hour what took them 9 days to NOT figure out! Thank you!

[jmacguire]

Shark is a smart guy obviously, but a game company cannot predict what codecs you have installed on your system. I worked for a game company for three years. People always swore that their was nothing on the system but very little software or "the way it came from the store." Most times, it was a virus. :-)

(08-18-2012 11:19 AM)jmburton2001 Wrote:  

(08-18-2012 10:37 AM)Shark007 Wrote:  on the Config TAB of Both Settings Applications,
set the Subtitle Control setting to 'No Subtitles'

Doing the above will disable VSFilter.dll from being active

ROFL... You figured out in less than an hour what took them 9 days to NOT figure out! Thank you!