MKV plays in WMC on desktop, no video through extender

[anwen]

I've been trying to get my mkv files to play on my xbox 360.
On my desktop computer, they play perfectly with subtitles and correct video/audio. The files are H264 video packaged in mkv.

When I try to play the files on my xbox 360, I only get audio.
The screen says buffering, but after that is finished the screen remains black with the audio playing.
Any ideas what could be the problem? Thanks you.

[Shark007]

On the MKV TAB, uncheck the box disabling the DivX MF splitter
If it is unchecked already, re-check and then uncheck it again.

[anwen]

(05-13-2012 09:11 AM)Shark007 Wrote:  On the MKV TAB, uncheck the box disabling the DivX MF splitter
If it is unchecked already, re-check and then uncheck it again.

I still have the same results.

I've tried other methods trying to get this to work, such as divx. Would that be causing an issue?

[Shark007]

if divx is still installed...its a BIG issue.
uninstall everything DivX
press [Reset All] in my app then follw my previous instruction

[anwen]

(05-13-2012 09:21 AM)Shark007 Wrote:  if divx is still installed...its a BIG issue.
uninstall everything DivX
press [Reset All] in my app then follw my previous instruction

Okay, I did all that, but now I can't even see my mkv files on my 360.
I can still play them perfectly on my desktop with WMC though...

[Shark007]

At the bottom of the Settings application, use the checkbox for [x] SUGGESTED settings

[anwen]

(05-13-2012 09:36 AM)Shark007 Wrote:  At the bottom of the Settings application, use the checkbox for [x] SUGGESTED settings

The folder with my mkv's still shows up empty. Should I be changing the settings in both the 32bit version and the 64bit version? I've only been changing them in the 64bit version.

[Shark007]

the 64bit app is the only thing that will affect Media Center and ultimately xbox playback.

When unchecking the box that disables the DivX splitter on the MKV TAB it should auto enable the Microsoft decoder on the H264 TAB. Even though it is already selected, click on the Microsoft selection on the H264 TAB.

Another thing that can borg mkv playback on the xbox is the inclussion of subtitles within the MKV file. To know the contents of the MKV there is a button on the Misc TAB to [Analyze a media file]

[anwen]

(05-13-2012 09:48 AM)Shark007 Wrote:  the 64bit app is the only thing that will affect Media Center and ultimately xbox playback.

When unchecking the box that disables the DivX splitter on the MKV TAB it should auto enable the Microsoft decoder on the H264 TAB. Even though it is already selected, click on the Microsoft selection on the H264 TAB.

Another thing that can borg mkv playback on the xbox is the inclussion of subtitles within the MKV file. To know the contents of the MKV there is a button on the Misc TAB to [Analyze a media file]

The files still aren't showing up on my 360. Thank you for all your help. I really appreciate it. ^^
I do know for a fact these files have subtitles, but here is the information in case it might be of use.

Format : Matroska
Format version : Version 2
File size : 2.63 GiB
Duration : 1h 3mn
Overall bit rate : 5 966 Kbps
Encoded date : UTC 2011-05-10 10:48:11
Writing application : mkvmerge v4.6.0 ('Still Crazy After All These Years') built on Mar 10 2011 02:50:32
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.0
Format settings, CABAC : Yes
Format settings, ReFrames : 8 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 3mn
Bit rate : 5 463 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.088
Stream size : 2.41 GiB (92%)
Writing library : x264 core 114 r1924 08d04a4
Encoding settings : cabac=1 / ref=8 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=9 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=18 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=22.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 3mn
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 173 MiB (6%)
Language : English
Default : Yes
Forced : No

[Shark007]

(05-13-2012 10:00 AM)anwen Wrote:  The files still aren't showing up on my 360. Thank you for all your help. I really appreciate it. ^^
I do know for a fact these files have subtitles, but here is the information in case it might be of use.

The information posted does not show subtitles. It is possible though that the subs are burnt into the video making them part of the video and not a separate stream within the MKV.

Try rebooting your PC and the xbox to see if that will fix the fact that files are not showing up.