Netflix issue

[BGJ]

Hello,

Are there any known issues with Netflix? The Apps or programme starts, but cant pay the files on my Win10 PC.
On my Win8.1 PC i have no issues in browser.

I cant watch Netflix in my browser or the App on my Win10 PC.
Fault: H7361-1254-8007007E (in browser)
This fault revers to a audio problem: https://help.netflix.com/en/node/12124


I did contact Netflix for this, but they are not aware of any issues. Althought they dont support Win10 yet.

Could it be something about an audio codec from Shark007?


Greetz

[Shark007]

The Netflix app uses Media Foundation for codecs.
My software distributes DirectShow codecs.

A possible solution may be to use the [Reset All] in both apps
This will remove the SUGGESTED settings configurations and return all decoding to Media Foundation.

[BGJ]

Hi,

I removed both 32x & 64x codec, now Netflix works again.

Gonna try/install the newer codec now and see what happens.


Cheers

[Shark007]

The 32bit [x] SUGGESTED settings are somewhat aggressive and are most likely the cause of the issue.
I had assumed that all modern apps on a 64bit OS where 64bit, I may be proven wrong here.

Anyway, please try with each SUGGESTED setting selected, and not selected to confirm which is causing the problem and I can look into resolving it in a future release.

[BGJ]

Hi Shark,

FYI:

I just reinstalled with 2.74 and did not use the suguested settings. Netflix seems to work properly now.

After this i switched to suguested with ''play to'' settings and Netflix is still working. So I have no idea what the problem was...

I saw you also have 2.75 already available. Gonna try this if the same problem occures.


Greetings.

[Shark007]

So it was just some strange anomaly right from the beginning. Please keep me informed.

[RHOPKINS13]

I can confirm this same problem. Fresh Windows 10 install, clean from ISO. Causes problems with both Netflix and the Vevo app.

[200mV]

Sorry to bump an old thread, but I encountered this last night...

In desperation with my tv tuner issues, i was just randomly setting mics settings and bonked netflix...

I did a reset all and it fixed the issue...

Would it be worth while honing in on the specific issue for you?

I think it was something on the SWAP tab...

Lemme know and thanks for the support...

[Shark007]

To avoid this issue you need to answer Yes when selecting the [x] SUGGESTED settings.