No Subtitle ONLY when playing MP4, AVC Video

[zal]

Hi,

Im using Window 7 Home Premium 64-bit edition. My subtitles for other file format is working Perfectly fine but I cannot see any subtitles when playing MP4 or files which uses AVC Codecs. I had tried all the solution u've gave in this forum but nothing seems to be working. However, in my Windows Vista 32-bit the same file worked perfectly fine. I gues its windows 7 WMP is the one which may be the problem. Here are the details of the particular file;

Moreover, I guess movies which were bluray ripped r those giving me the problem. Pls clarify thank you!

General
Complete name : C:\Users\ZAL\Videos\BlueRay Rip Movies\Transformers Revenge Of The Fallen 2009 BDRip\Transformers Revenge Of The Fallen.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 2.19 GiB
Duration : 2h 29mn
Overall bit rate : 2 094 Kbps
Encoded date : UTC 2009-09-30 09:43:25
Tagged date : UTC 2009-09-30 09:43:25

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2h 29mn
Bit rate mode : Variable
Bit rate : 1 750 Kbps
Maximum bit rate : 10.6 Mbps
Width : 1 280 pixels
Height : 544 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Resolution : 24 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.105
Stream size : 1.83 GiB (84%)
Writing library : x264 core 75 r1259M dd026f2
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x1:0x111 / me=umh / subme=9 / psy=1 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=0 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / slices=3 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=1 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=1750 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2009-09-29 15:25:30
Tagged date : UTC 2009-09-30 09:44:39

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Codec ID : 40
Duration : 2h 29mn
Bit rate mode : Variable
Bit rate : 340 Kbps
Maximum bit rate : 459 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Rear: L R, LFE
Sampling rate : 48.0 KHz
Resolution : 16 bits
Stream size : 364 MiB (16%)
Encoded date : UTC 2009-09-30 09:44:27
Tagged date : UTC 2009-09-30 09:44:39

[Xanashi]

Is the subtitles external? I don't see them mentioned in the mediainfo report.

Have you remembered to install the x64 components add-on?

Try set the subtitle control to "ffdshow /external" (or internal, if the subs are internal) in the Settings app, under the Config tab.

If you still have problems please provide a sample for testing? Use DGSplit from Shark007's Tool Page,
cut a 40MB piece of the movie with subs, upload the file(s) to rapidshare, and place the download URL here.

[Adam500]

(10-26-2009 04:19 PM)zal Wrote:  Hi,

Im using Window 7 Home Premium 64-bit edition. My subtitles for other file format is working Perfectly fine but I cannot see any subtitles when playing MP4 or files which uses AVC Codecs. I had tried all the solution u've gave in this forum but nothing seems to be working. However, in my Windows Vista 32-bit the same file worked perfectly fine. I gues its windows 7 WMP is the one which may be the problem. Here are the details of the particular file;

The same problems happens to me, only in x86 ultimate version: when playing the .MP4 in windows media player/center I can't see subs, but when playing it through Shark007, Tab "Misc">Render a media file - the subs are being played !!!

Any idea anyone ?

[Shark007]

In the 32bit application select the DivX codec on the H264 TAB.

If your goal is Media Center, in the x64 application (v222),
- select FFDshow on the righthand side of the H264 TAB
- On the Config TAB, select the appropriate FFDshow subtile control
- On the SWAP TAB select FFDshow for XVID

[Adam500]

(11-06-2009 10:36 AM)Shark007 Wrote:  In the 32bit application select the DivX codec on the H264 TAB.

If your goal is Media Center, in the x64 application (v222),
- select FFDshow on the righthand side of the H264 TAB
- On the Config TAB, select the appropriate FFDshow subtile control
- On the SWAP TAB select FFDshow for XVID

Thanks your fast reply,

But I tried it and it still doesn't play the subs through media player/center. What's funny the subs can be played through Misc>Render a media file .... (!)

[sogard83]

I have the same problem and i don't know how to solve it

[Adam500]

(01-16-2010 07:26 PM)sogard83 Wrote:  I have the same problem and i don't know how to solve it

Hi! I've managed to solve the problem. Please follow the following steps:

3. Download and Install Shark007.
4. I've used the following settings in Shark007:
Config: Subtitle Control FFDshow/Embedded (after allowing subtitles in the FFDshow Video config)
Misc: Didn't change nothing.
Audio: Didn't change nothing.
Avi: Didn't change nothing.
H264: H264 codec in DirectShow players>Use FFDshow's codec
MKV: Didn't change nothing.
MOV~OGG: Didn't change nothing.
MPG~MP4: MPEG2 Specific Playback (DVD)>Use PDVD9 codec
MP4 Playback> Use Halli's splitter
SWAP: Use FFDshow for WVC1 instead of Microsoft.
SWAP: Disable the DMO codecs EDITTED BY Shark007
Goodluck!
Adam

[chris11112]

Try this:
Config>Subtitle Control>FFDshow/External
then in FFDshow Video configuration go to Subtitles and check "support for SSA tags in SRT subs".
That worked for me

[idondingdong]

I'm experiencing the same problem on my W7 32bit system. Tips U guys gave above didn't work for me.

[tomlee]

Hi, Guys.

I see others have the same problem (in Google search) and I haven't yet found the solution for this yet.

To iterate the issue again that I am seeing in my end...
The problem only happens with WMP12 for MP4 movies (Bluray ripped) with .srt subtitles. (also I am using Widows 7)
I have used, GOM player, Media Player Classic, KM player etc..
All other players can play the subtitle properly, but only the WMP12 can't.
(Note that WMP12 can play the subtitles if .avi movie is being played)

I like to use WMP12 with k-crap codecs (FFDshow) because it shows the best color correction, and the sound is also great. (Media player classic also has pretty good color correction, but somehow the sound is screwed up with MP4 movies).

I have tried the all the suggestion above, but nothing seems to work.
Is this a bug in WMP12 ? or codec selection ?