Some MKV's Not Playing While Others Do

[cmellor]

Hello,

Not sure if this is in the right forum, but I have this Windows 8 version so I'll assume here.

I watch my MKV files through Windows Media Centre on the XBOX 360 and a lot of them work fine, but... most do not, and I can't think why. The error I get is just that it cannot find the file, or to restart either the XBOX or PC, but neither of these options works.

Odd thing is, is that ALL my MKV files work through Windows Media Centre on the PC, even the one's that don't (and do) on the XBOX 360.

I have analysed two files, one works and one doesn't (on XBOX 360) so perhaps this could give any insight?

File 1: Works on XBOX 360 and PC

Quote:General
Unique ID : 198609674868626975508931182414973608544 (0x956AD4FE70B4872480E88210E967A260)
Complete name : C:\Users\Chris\Videos\Movies\The Twilight Saga Breaking Dawn Part 1 (2011)\the.twilight.saga.breaking.dawn.part.1.2011.1080p.bluray.x264.mkv
Format : Matroska
Format version : Version 2
File size : 10.4 GiB
Duration : 1h 57mn
Overall bit rate : 12.7 Mbps
Encoded date : UTC 2012-01-28 21:17:43
Writing application : mkvmerge v5.1.0 ('And so it goes') built on Nov 28 2011 23:58:28
Writing library : libebml v1.2.3 + libmatroska v1.3.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 57mn
Nominal bit rate : 12.0 Mbps
Width : 1 920 pixels
Height : 800 pixels
Display aspect ratio : 2.40:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.326
Writing library : x264 core 120 r2120 0c7dab9
Encoding settings : cabac=1 / ref=5 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=0.95:0.05 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-3 / threads=12 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=7 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc=2pass / mbtree=0 / bitrate=12000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:0.95
Language : English
Default : Yes
Forced : No

Audio #1
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : A_AC3
Duration : 1h 57mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 536 MiB (5%)
Language : English
Default : Yes
Forced : No

Audio #2
ID : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Codec ID : A_AAC
Duration : 1h 57mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz / 24.0 KHz
Compression mode : Lossy
Title : Commentary with director Bill Condon
Language : English
Default : No
Forced : No

Text #1
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
Default : No
Forced : No

Text #2
ID : 5
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : SDH
Language : English
Default : No
Forced : No

Text #3
ID : 6
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
Default : Yes
Forced : Yes

Text #4
ID : 7
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : Commentary with director Bill Condon
Language : English
Default : No
Forced : No

Menu
00:00:00.000 : en:00:00:00.000
00:08:10.115 : en:00:08:10.115
00:11:23.683 : en:00:11:23.683
00:16:30.740 : en:00:16:30.740
00:21:03.762 : en:00:21:03.762
00:29:28.266 : en:00:29:28.266
00:34:43.290 : en:00:34:43.290
00:41:15.556 : en:00:41:15.556
00:47:42.485 : en:00:47:42.485
00:55:57.813 : en:00:55:57.813
01:04:21.441 : en:01:04:21.441
01:09:47.058 : en:01:09:47.058
01:13:47.381 : en:01:13:47.381
01:20:50.804 : en:01:20:50.804
01:28:22.964 : en:01:28:22.964
01:36:25.488 : en:01:36:25.488
01:41:44.098 : en:01:41:44.098
01:46:51.697 : en:01:46:51.697

File 2: DOESN'T work on XBOX 360 but does on PC

Quote:General
Complete name : C:\Users\Chris\Videos\Movies\The Sitter (2011)\The Sitter 2011 (The.Sitter.2011.UNRATED.1080p.BluRay.X264-AMIABLE).mkv
Format : Matroska
Format version : Version 2
File size : 6.55 GiB
Duration : 1h 27mn
Overall bit rate : 10.8 Mbps
Writing application : x264.exe
Writing library : mkv2rls v1.4 (date: 2011 mar 29)

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 27mn
Bit rate : 9 272 Kbps
Width : 1 920 pixels
Height : 1 040 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.194
Stream size : 5.51 GiB (84%)
Writing library : x264 core 120 r2164 da19765
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=9272 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 1h 27mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 940 MiB (14%)
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
Default : No
Forced : No

Menu
00:00:00.000 : en:00:00:00.000
00:04:21.303 : en:00:04:21.303
00:07:10.096 : en:00:07:10.096
00:12:42.971 : en:00:12:42.971
00:16:03.045 : en:00:16:03.045
00:20:24.431 : en:00:20:24.431
00:22:43.821 : en:00:22:43.821
00:29:02.324 : en:00:29:02.324
00:33:48.568 : en:00:33:48.568
00:37:14.774 : en:00:37:14.774
00:41:04.337 : en:00:41:04.337
00:44:13.776 : en:00:44:13.776
00:46:45.344 : en:00:46:45.344
00:49:22.251 : en:00:49:22.251
00:54:36.648 : en:00:54:36.648
00:58:35.053 : en:00:58:35.053
01:00:32.253 : en:01:00:32.253
01:02:58.691 : en:01:02:58.691
01:07:14.864 : en:01:07:14.864
01:10:14.544 : en:01:10:14.544
01:14:34.345 : en:01:14:34.345
01:17:10.751 : en:01:17:10.751
01:20:27.406 : en:01:20:27.406
01:22:00.874 : en:01:22:00.874

Thanks for any help.

- Chris

[Shark007]

it is a well known fact that the xbox cannot handle DTS audio.

[cmellor]

So are you saying that any file that has DTS audio is causing my problem? Is their a way around it perhaps?

[Shark007]

(03-17-2012 12:04 PM)cmellor Wrote:  Is their a way around it perhaps?

sure there is. Use something that can play dts audio, like a PC.