Trouble with playing .MOV

[starterz]

Hello, I want to ask for some help to solve a problem with playing .MOV files generated by my digital camera Nikon Coolpix L3.

I am using Windows 7 Ultimate with the latest version of Shark007 Windows 7 Codecs. I have been using Shark007 for Windows 7 since I switched to Win7, ~6 months ago, and no other codec/codecpack is installed. I have a lot of these .MOV files (mostly clips of my daughters) which I would like to be able to watch in Windows Media Player 12 - like all other video content.

When MOV playback in the Settings application is set to Gabest's Splitter (Default) WMP12 does not recognize the video at all, although I see thumbnails of the files in WMP12's library BUT NOT IN WINDOWS EXPLORER. In Windows Explorer I see thumbs for any video file, just not for these. When I selecet "Set MOV for Camera Vids", WMP12 plays the files but there is no sound. When I try these files in VLC, all is working fine - but I would not want to stick with VLC as default player because of poor subtitles handling (no vobsub). To be even more bizarre, Picasa (?!) playes the files just fine too. Can you somehow help me to get complete video+audio for these videos in WMP12? If possible, how to generate thumbs for these files in Windows Explorer too?

I swear that these files were working several months ago, when I was using Win7 RC and an older version of Shark007 codecs with "Set MOV for Camera Vids" - but not anymore. I also remember having thumbs for the files in Explorer - but not anymore.

I hope I am not a pain in the a** and would really appreciate your help, since I have not been able to solve this by myself and Google. I am also pasting results from the option "Analyze a media file" in Settings:

General
Complete name : C:\Users\Starter\Videos\Jana Videos\2009-08-26_18-19-34.MOV
Format : QuickTime
Format/Info : Original Apple specifications
File size : 18.5 MiB
Duration : 18s 233ms
Overall bit rate : 8 517 Kbps
Movie name/More : NIKON DIGITAL CAMERA
Encoded date : UTC 2009-08-26 18:19:34
Tagged date : UTC 2009-08-26 18:19:34
Writing library : Nikon
Origin : Digital Camera

Video
ID : 1
Format : M-JPEG
Codec ID : jpeg
Duration : 18s 233ms
Bit rate mode : Variable
Bit rate : 8 426 Kbps
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 30.000 fps
Bits/(Pixel*Frame) : 0.914
Stream size : 18.3 MiB (99%)
Language : English
Encoded date : UTC 2009-08-26 18:19:34
Tagged date : UTC 2009-08-26 18:19:34

Audio
ID : 2
Format : PCM
Format settings, Endianness : Little
Format settings, Sign : Unsigned
Codec ID : raw
Duration : 18s 233ms
Bit rate mode : Constant
Bit rate : 64.0 Kbps
Channel(s) : 1 channel
Sampling rate : 7 875 Hz
Resolution : 8 bits
Stream size : 140 KiB (1%)
Language : English
Encoded date : UTC 2009-08-26 18:19:34
Tagged date : UTC 2009-08-26 18:19:34

Thank you and stay well.

[Shark007]

install QT Lite and see if this fixes the problem.

[starterz]

(02-06-2010 08:31 PM)Shark007 Wrote:  install QT Lite and see if this fixes the problem.

Thanks for such a quick reply :-) I forgot to mention in the story that I have full Quicktime (Pro) installed. Should I uninstall this, and go with QT Lite?

[Shark007]

Quicktime pro cant play the files?

If your goal is to play the files in the windows players, uninstalling quicktime may be all you need to do.
Of course you would still need to select the camera splitter.

If you're an iTunes user, QT Lite would fill in the gag left by uninstalling The official player.
If it is still a no go, then install QT Lite and try all splitters under the MOV TAB

[starterz]

(02-06-2010 08:39 PM)Shark007 Wrote:  Quicktime pro cant play the files?

If your goal is to play the files in the windows players, uninstalling quicktime may be all you need to do.
Of course you would still need to select the camera splitter.

If you're an iTunes user, QT Lite would fill in the gag left by uninstalling The official player.
If it is still a no go, then install QT Lite and try all splitters under the MOV TAB

Quicktime Pro playes the files, it is just an awful player. Yes, my goal is to play the files in Windows Media Player 12. I don't use iTunes, so I will try this immidiately.

---

(02-06-2010 08:42 PM)starterz Wrote:  

(02-06-2010 08:39 PM)Shark007 Wrote:  Quicktime pro cant play the files?

If your goal is to play the files in the windows players, uninstalling quicktime may be all you need to do.
Of course you would still need to select the camera splitter.

If you're an iTunes user, QT Lite would fill in the gag left by uninstalling The official player.
If it is still a no go, then install QT Lite and try all splitters under the MOV TAB

Quicktime Pro playes the files, it is just an awful player. Yes, my goal is to play the files in Windows Media Player 12. I don't use iTunes, so I will try this immidiately.

Hm, I uninstalled Quicktime Pro, restarted Win7 (just in case) - still no sound in the .MOV clips. I will install QT Lite right now, and try all splitters as you suggested. Thank you again for all suggestions.

[Shark007]

I'm hopin for ya, as I hate the quicktime player also.
i have one more suggestion if that doesnt do it . . .

[starterz]

(02-06-2010 08:59 PM)Shark007 Wrote:  I'm hopin for ya, as I hate the quicktime player also.
i have one more suggestion if that doesnt do it . . .

Damnit :-( No, with QT Lite installed, the same thing: WMP12 is not recognizing the files with default/haali splitters, and there is still no sound when Camera Vids is selected. I am eagerly waiting for that last suggestion, thank you.

[Shark007]

remove QT Lite since it isnt helping.

actually 2 things yet to try . . .
Set the camera vid option because it gives you video.
On the Config TAB, click on the FFDshow Audio button, scoll the rightside to the bottom
click on disabled next to Uncompressed, and select, all supported
Apply/OK... test

If that didnt work, set it back to disabled,
On the Config TAB, uncheck disable AC3Filter
Click the AC3Filter config button next to that
In this interface are tabs across the top, click on System
place a check in the box for PCM, click apply/OK... test

[starterz]

(02-06-2010 09:11 PM)Shark007 Wrote:  remove QT Lite since it isnt helping.

actually 2 things yet to try . . .
Set the camera vid option because it gives you video.
On the Config TAB, click on the FFDshow Audio button, scoll the rightside to the bottom
click on disabled next to Uncompressed, and select, all supported
Apply/OK... test

If that didnt work, set it back to disabled,
On the Config TAB, uncheck disable AC3Filter
Click the AC3Filter config button next to that
In this interface are tabs across the top, click on System
place a check in the box for PCM, click apply/OK... test

You are the BEST. The first solution worked, I have video+sound for the .MOV clips in WMP12. Thank you thank you thank you.

As for the thumbnails for the files in Windows Explorer, do I need to somehow regenerate the thumbnails cache for them to become available?

Thank you again and stay well.

[Shark007]

On the MOV~OGG TAB,
toggle the mov thumbing feature to new and back to old, reboot.