3.2.1 b1 crashes - Printable Version

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3.2.1 b1 crashes - Xyzzy - 09-08-2020

Hello,

Icaros seems to crash on some files (different filetypes, but it seems Icaros fails for all .flv), resulting in thumbnails not displayed (in DEBUG tools they are all OK) and in my case Windows Explorer crashes when displaying default location.

Per-thumbnail issues look all the same (Windows Event Viewer):
Code:
Pakiet błędów 1637167458937630855, typ 4
Nazwa zdarzenia: APPCRASH
Odpowiedź: Niedostępny
Identyfikator pliku CAB: 0

Podpis problemu:
P1: DllHost.exe
P2: 10.0.19041.1
P3: 993109ec
P4: IcarosCache.dll
P5: 3.1.9.301
P6: 5f0c9bf2
P7: c0000005
P8: 000000000000bc51
P9:
P10:
Crash report for the above:
Code:
<?xml version="1.0" encoding="UTF-16"?>

-<WERReportMetadata>


-<OSVersionInformation>

<WindowsNTVersion>10.0</WindowsNTVersion>

<Build>19041</Build>

<Product>(0x30): Windows 10 Pro</Product>

<Edition>Professional</Edition>

<BuildString>19041.450.amd64fre.vb_release.191206-1406</BuildString>

<Revision>450</Revision>

<Flavor>Multiprocessor Free</Flavor>

<Architecture>X64</Architecture>

<LCID>1045</LCID>

</OSVersionInformation>


-<ProblemSignatures>

<EventType>APPCRASH</EventType>

<Parameter0>DllHost.exe</Parameter0>

<Parameter1>10.0.19041.1</Parameter1>

<Parameter2>993109ec</Parameter2>

<Parameter3>IcarosCache.dll</Parameter3>

<Parameter4>3.1.9.301</Parameter4>

<Parameter5>5f0c9bf2</Parameter5>

<Parameter6>c0000005</Parameter6>

<Parameter7>000000000000bc51</Parameter7>

</ProblemSignatures>


-<DynamicSignatures>

<Parameter1>10.0.19041.2.0.0.256.48</Parameter1>

<Parameter2>1045</Parameter2>

<Parameter22>b877</Parameter22>

<Parameter23>b877c8ce685024e11889c02a28b12d5a</Parameter23>

<Parameter24>e9f9</Parameter24>

<Parameter25>e9f9990cfe2ce413d49fa8fd2f837c36</Parameter25>

</DynamicSignatures>


-<SystemInformation>

<MID>60F0A818-30DF-4D71-BB26-31BFB6BF64E9</MID>

<SystemManufacturer>System manufacturer</SystemManufacturer>

<SystemProductName>System Product Name</SystemProductName>

<BIOSVersion>5406</BIOSVersion>

<OSInstallDate>1598133886</OSInstallDate>

<OSInstallTime>1601-01-02T20:23:54Z</OSInstallTime>

<TimeZoneBias>-01:00</TimeZoneBias>

</SystemInformation>


-<SecureBootState>

<UEFISecureBootEnabled>0</UEFISecureBootEnabled>

</SecureBootState>


-<ReportInformation>

<Guid>b43171ec-d388-4fa7-baeb-c31f27bad94f</Guid>

<CreationTime>2020-09-08T16:45:12Z</CreationTime>

</ReportInformation>

</WERReportMetadata>

Also there are Error events:
Code:
Nazwa aplikacji powodującej błąd: DllHost.exe, wersja: 10.0.19041.1, sygnatura czasowa: 0x993109ec
Nazwa modułu powodującego błąd: IcarosCache.dll, wersja: 3.1.9.301, sygnatura czasowa: 0x5f0c9bf2
Kod wyjątku: 0xc0000005
Przesunięcie błędu: 0x000000000000bc51
Identyfikator procesu powodującego błąd: 0x2bc4
Godzina uruchomienia aplikacji powodującej błąd: 0x01d685ff575eb0a0
Ścieżka aplikacji powodującej błąd: C:\WINDOWS\system32\DllHost.exe
Ścieżka modułu powodującego błąd: C:\Program Files\Icaros\64-bit\IcarosCache.dll



RE: 3.2.1 b1 crashes - Xanashi - 09-19-2020

Hi Xyzzy,

Please try and disable Caching in Icaros, then go to the Cache page and Clear the cache.
Disabling the Cache should stop the crashes.
Try enabling the cache again and see if the crashes still persist.

If possible, could you send me your Icaros cache files before you clear them?
Would love to see I can find the cause of the crash.


RE: 3.2.1 b1 crashes - Xyzzy - 09-22-2020

Hi,

Icaros cache C:\Users\Admin\AppData\Local\Icaros\IcarosCache is now empty.
When I enabled thumbnails in Icaros and tried to open Explorer, Explorer crashed again. Icaros cache folder was still empty.

So I disabled Icaros thumbnails, opened IcarosConfig on Tools.Debug, opened Explorer  and dragged all Recent entries to the IC debug window -> IC dialog disappared (it crashed).
As far as I could determine, this is because some file is on a network share (\\SERVER\share\some\path\video.avi) - the same file is tthunbnailed OK from a local drive.

So probably (?) Explorer crashed because Icaros crashed for such file.